We aim to reply to your request within 48 hours.
We are happy to take requests to source specific items for you, you are not liable for any costs until we find the item but we do appreciate it if you could let us know if you no longer require our services.
Plese note this service is a personal shopping style service and so return policy is not always the same as purchasing direct from our site. If purchasing direct from a retailer on your behalf, their returns policy will apply. If we are sourcing something hard to get on the preloved market this will be sourced specifically for you, as a personalised service and therefore returns will not be accepted. For full terms and conditions please click here.
WE WILL FULLY DISCLOSE ANY TERMS AT THE POINT OF SALE.