FEEDBACK

Lucy is a fabulous trustworthy seller
I've bought and sold with her and she's super honest and helpful
Recently bought a beautiful Gucci bag that was more or less impossible to find but Lucy came to my rescue
So happy with my bag xxx

Absolutely beautiful item as described. Fabulous service and excellent communications.

I have wanted a Mulberry Bayswater for so long but couldn’t justify the price and also wanted to use it regularly and not worry about how much I had paid for it.
I came across Loved to Go by chance and there was my dream bag at a fraction of the new cost. The thought of missing out resulted in a compulsive purchase and I could not be happier. Ordered on Saturday, posted on Monday and arrived before lunch on Tuesday.
I opened the parcel with much trepidation and nestled beautifully in air cushions, black tissue in the branded dust bag was my Bayswater! I have examined critically and would describe the very good/good description as an under statement. The bag is as new, beyond pleased and will shop again and also recommend Loved to Go to all.
Thank you Lucy!

Having just purchased a Mulberry bag and received (very promptly I must say). The service I have received has being excellent. The condition of the bag was exactly as described (never used) and came packaged well with all relevant paperwork. I will definitely purchase from you again when I can afford something new. Many thanks -A1 service all round!

Another fantastic purchase from Lucy. Absolutely stunning bag ! Thank you Lucy you make buying so easy and pleasant. You are professional as always and are a truly wonderful person/company to buy from . Merry Christmas to you and yours . Best as always Selina xx

Lucy is brilliant! She doesn’t only patiently answer all my queries , she provides all the detailed photographs required by me and even more. What’s amazing is she meticulously wrapped my item giving me the best shopping experience with LovedToGo. Thank you so much Hun! 😘

I am a first time buyer of Loved To Go and Lucy has made it easy, super efficient and a lovely buy.
Gorgeous bag bought, can't wait to use her and wrapped lovely, super speedy delivery ! You can't ask for more, thank you Lucy and your team, I look forward to more purchases in the future. Kind Regards
Selina xx

What an absolute joy to deal with! Cannot recommend Lucy and Loved To Go enough. Brilliant communication, so polite and helpful. Purchased a gorgeous Mulberry bag and matching purse, items arrived less than 24hrs later in beautiful packaging. Will most definitely be purchasing again in the future.

Absolutely amazing! I’m so happy with my bag and the excellent service received from Lucy! She went above and beyond to help me with my questions and sent me videos to assist. I would highly recommend! Thank you Lucy! ⭐️⭐️⭐️⭐️⭐️

A wonderful customer experience, quick delivery and well packaged. The bag is in beautiful, immaculate condition, thank you Lucy

So recommend Lucy she has been amazing and so helpful with my YSL purchase , packaged so well and prompt delivery xxxx

Just received my LV Neverfull in the GM size. Pictures didn’t do it justice. I absolutely love it 😍 thank you so much Lucy for a fanatic service and selling a product that far exceeded my expectations. Item in mint condition at a great price. Would recommend Love to Go and will absolutely be using Lucy again.

The most amazing customer service! Great communication, super fast delivery, and my bag was beautifully wrapped with a lovely note too! My first, but definitely not my last purchase! Thank you so much 🥰

Lucy has sold a number of things for me over the last 4 months. Great service and communication, always thorough and professional, plus fair commission charges too. I wouldn't hesitate to sell with Lucy again.

Fabulous service! I bought a Mulberry Bayswater and Lucy sent through lots of photographs so I knew exactly what I was buying and I definitely wasn’t disappointed! Super quick delivery and beautiful packaging! I’ll definitely be buying more. Thank You!

Excellent service, flawless Gucci bag and speedy next day delivery - by far the best online shopping experience in a long time! Thank you

super quick shipping, brilliant service!

Amazing service! Ordered item 2pm on Friday arrived 1pm on Saturday. Communication was excellent throughout. Thank you!!!

Fabulous service from enquiring to receiving my “ new to me purse” Lucy was lovely, my purse was wrapped up lovely- and in fabulous condition. Thank you 😊 I will no doubt return for future purchases

So pleased with my purchase - YSL bag new in box. The bag is amazing, and Lucy provided the best service, answering all my questions quickly and preparing the bag for collection straight away. I will definitely purchase from Loved To Go again.

Excellent service. Lucy sourced a new bag for me. Her service was prompt, effortless and very professional. I would 100% recommend and will be back for more! X

I was looking for a particular vintage bag and my friend recommended me to loved to go. Within the same day Lucy had sourced the bag I was looking for and two days later I was able to collect it. Communication was great throughout the whole process, I have never experienced such good customer service and will definitely be a returning customer. Thank you!

I have recently sold 2 Louis Vuitton bags with lovedtogo. Communication was excellent throughout the whole process and the bags sold really quickly and payment was fast. Really impressed with the service and all the time spent on research. Such a great and easy way to sell unused items. Will definitely be using to buy/sell again! Thank you xx

Fantastic service, bought a purse, was exactly as described, fast delivery, will definitely be buying from Lucy again. Also was after a certain bag, Lucy went above and beyond, keeping me informed, thank you x

I purchased a Chloe baby romper and it came brand new. Service was perfect, communication was really good! Can’t wait to put my little one in it. Will definitely be ordering again. Thank you xx

My first purchase from Lucy. The Gucci Ophidia is exactly as described & arrived extremely quickly & well packaged. I’m sure I will purchase again in the future.

I recently purchased a Mulberry bag which is absolutely stunning. It is in immaculate condition and Lucy kept me well informed about delivery - which was really quick.

Superb customer service. Excellent communication and accurate description of the item! Very happy customer who will return!

I bought a pair of Jimmy Choo heels from Loved to Go, they were in really good condition and the service was excellent. I will definitely be using again!

Super professional approach by Lucy and team, I highly recommend this company

Fantastic friendly service, I was kept updated throughout. The bag arrived quickly and was so beautifully packaged it was a real treat to open it. The bag itself described as 'very good' was in immaculate condition and looked barely used ! It is such a beautiful bag and I'm so pleased. The whole experience of buying from Lucy has been fabulous and an absolute pleasure.

Lucy has, in the past, sourced an item for me and was super efficient. She has recently helped me sell 2 items - she was so knowledgable and helpful with regards to pricing and kept me well informed at all times. I would not hesitate to buy and sell through Loved To Go again - superb service x

Lovely bag from Lucy, was quick to respond to sale and waited patiently for me to sort family out before I could proceed. Bag arrived the next day, well wrapped and packed. Excellent, faultless condition, in fact perfection. Thank you Lucy pleasure to do business with you Anita x Happy New Year x

The bag I bought was beautiful, and arrived promptly. This was the first time I had bought from lovedtogo, but it certainly won’t be the last!

Hi Lucy,
I just wanted to say “Wow”! What a completely amazing service you provide. Aside from the Brucey Discount Bonus - the service was impeccable from start to finish. Ordered my purse yesterday afternoon and it was delivered before 11am, beautifully packaged. Just Wow! The love, time, care and attention really shows. The Mulberry purse is beautiful.
I’ll definitely be looking to purchase from you again. You really deserve all the success.
Thank you xx

Such a seamless experience purchasing from Loved To Go! I asked for further details about the item and Lucy quickly sent me a video which reassured me that, despite being a vintage piece, it was in beautiful condition. Super fast delivery, thoughtfully packaged and great communication. I would have no hesitation in buying from Loved To Go again, or indeed consigning pieces with them in the future.

I brought some Christian Louboutins from eBay via Lucy’s online shop and wow they are exactly as described, great price and wonderfully packaged. They arrived super quick too! I will definitely be keeping an eye on for more luxury items. Thank you

Wow! I am thrilled with the service I received from Lucy at Lovedtogo. Communication with her throughout was amazing and she even sent videos when I asked of the bag in different lights. The bag arrived a day later and it’s even better than I imagined it would be. Very happy and will 100% look to buy again in the future! Thanks again, Lucy

Sold a few items with Lovedtogo and everything was easy and smooth! Lucy has been amazing. Fast payment abs very reliable!! Very recommended!

I purchased my first Chanel bag with Lucy. The bag is vintage and in beautiful condition. It matches the description completely. Lucy answered all my questions and was very reassuring. She went above and beyond for me and I would highly recommend her services.

Lucy did an amazing job finding my Gucci bag and purse a forever home.
She was helpful and very approachable and answered all my questions.
The pictures where amazing. I can thank you enough.

Very professional service with an eye for detail. Handbag was in excellent condition and as described on the website. Great communication and speedy delivery. Would highly recommend and look forward to making more purchases in the future ❤

Lucy was amazing! So helpful with selling my bag. She gave me advice & the process was so smooth. Brilliant service. Will definitely use again, thank you!x

I purchased a pair of Valentino trainers and when they arrived beautifully wrapped and a thank you it made me cry . To say I am over the moon is an understatement , they are like new . Lucy was so lovely from me purchasing them , sending pics to chatting once they arrived . I will definitely be a return purchaser . Thank you for making me so happy ❤️❤️❤️❤️

Amazing service. I’d asked Lucy to hunt down a Louis cosmetic pouch and she managed it. Boxed and brand new for a fab price. Thanks so much. I am so pleased xx

Great service and would most definitely purchase from Lucy again.
Beautiful Louis Vuitton bag, that arrived as described and was packaged well.
Great communication throughout, would highly recommend.

Great communication from Lucy. Bag in fantastic condition. Brilliant service, Thankyou very much!

Really impressed with my first purchase. I bought a beautiful Bayswater Bag from Lucy and it arrived beautifully packaged with great updates on shipment and fully insured tracking postage too. Full descriptions and great photos on of the bag helped me to buy but when it arrived I was really impressed and it surpassed my expectations. Thank you and I will return. Thanks Jo

Fantastic service from Lucy, she literally sold my boots in one day. So professional and the communication was great. I will definitely sell and buy through lovedtogo again.

Service was amazing as usual! I have bought a couple of things from here now and will definitely will be back for more stuff! Thank you xxx

I am a returning customer to Loved To Go and this time my item was sourced as I was on a waiting list for a particular bag. Beautiful packaging, well protected, super fast delivery and the item is in even better condition than I could imagine. Lucy is so honest and fair. I will 100% return again and again and I recommend to everyone!!!! Thanks again! X

Great service.I received my beautiful bag next day in lovely packaging and original receipt.I would highly recommend this seller and service.Thank you Lucy x

Such a pleasure dealing with Lucy and Loved to Go. Immaculate item as perfectly described and I wouldn’t hesitate buying or selling through Lucy again. Highly recommended xx

Brilliant service and great communication throughout. Lucy is always so helpful and payment was given immediately. Have already enquired about more items with Loved to Go and would 100% recommend them. Thank you!

Purchased a Gucci Ophidia bag which arrived extremely quickly & well packaged. The bag is beautiful & exactly as described, I couldn’t be happier.
This was the first purchase from this website & I am sure it won’t be the last!
Thank you so much

Fantastic service. I received lots of photographs showing the bag from all angles to make sure I had as accurate an impression as possible. The bag arrived very quickly, well packaged and exactly as I hoped. Definitely a happy customer! Thank you!

Sold a pair of Gucci boots via lovedtogo and was really pleased with the prompt payment and good rates of commission they charge.

Amazing service. The bag is immaculate and exactly as pictured. Lucy was incredibly helpful with questions and the item was delivered the next working day. I will be looking forward to ordering more items in the future.

I’ve purchased a few bags from Lucy now and have always found the service to be amazing. Lucy is so helpful, informative and always willing to answer any questions. A big thank you for helping me with my latest purchase of a Chanel WOC!

Lucy was so very nice in communication before the purchase and answered all my questions. The bag came exactly as described in perfect condition and so beautifully packaged! Thanks for this brilliant shopping experience - all the best and regards from Germany

Amazing service, bag arrived beautifully packaged and in perfect condition. Fast next day secure delivery with tracking. Quick at responding to messages and queries, very professional service. Would definitely use again and recommend to others!

Super fast and friendly transaction. So much detail was given. exceptional service esp as it was Christmas Eve and was so accommodating. Thank You.

Absolutely first class service from Lucy. Beautiful bag, beautifully packaged and excellent next day service. I would definitely recommend Lucy & lovedtogo & would use again no hesitation

Lucy recently sold my Beautiful Dior
Very easy transaction an Lucy kept me informed throughout the sale process
Would definitely recommend Loved to go for buying or selling 💕💕

Genuine nice seller , patiently talked throughout the whole buying process, was helpful good old fashioned customer service at its finest. ... speedy delivery and wouldn't hesitate to purchase from again. If I ever want to consign my bag I would consider this company. Thank you 😊

Fantastic service, I absolutely love my Louis Vuitton vintage purse and bag.
Lucy couldn’t be more helpful, even sending a video of the bag so I could see it fully. Very fast delivery and lovely packaging.
Will definitely use again. Thank you.

Wonderful customer service. I have bought, sold and consigned items through Loved To Go recently and couldn’t be more impressed with Lucy’s communication and professionalism. The bag I purchased was in even better condition than described and I am really delighted with it. Thank you :)

Fantastic service! Very professional. I will definitely be using your services again. I highly recommend Loved to go! Thank you again

I first met Lucy when I purchased an item from Loved To Go and was impressed by the great customer service I received. So when I decided to sell one of my bags, I didn’t hesitate to contact her and I’m so pleased I did. Once again, fabulous service, communication and prompt payment. It was also lovely to hear that the purchaser is delighted with the bag! Highly recommend Loved To Go if you are thinking of buying one of the products, or thinking of selling your luxury goods.

Lucy put a lot of time and energy into making sure I was happy, super helpful with any questions I had before buying, and even then no pressure to buy!
Good customer service is hard to come by these days and this was the best experience I’ve had in a long time, highly recommend.

I brought a Gucci bag off Lucy and it was absolutely beautiful. Lucy was so helpful sending me pictures and I went to look at the bag I was so pleased with it and Lucy was so helpful and friendly and answered all my questions and she is so knowledgeable. I’m looking forward to making another purchase from Lucy !! Can’t recommend her highly enough. Thank you x

Wonderful customer service Lucy, you actually took me throughout the journey until my item was delivered. Thank you so much.

Thank you so much for my beautiful caviar wallet on chain - I will cherish it forever! Fantastic price, customer service and packaging, Chanel themselves could learn a lot from you!

Extremely pleased with my LV purchase. Lucy was very helpful as she sourced this for me and kept me up to date once she received the bag and signed it off and was happy with the quality before selling to me. Will definitely use again for future purchases.
X.

Although I did not deal directly with “lovedtogo” my daughter did as she bought me a lovely Mulberry bag for my birthday . I am assured the transaction was smooth and easy . I am delighted with the bag and it is exactly as described . I will 100% use the website again . Thank you very much .

Really happy with my purchase, it’s in immaculate condition and was delivered the next day. Brilliant service

Great communication from start to finish. Item as described and very happy with my purchase! Thank you again for your time and this beautiful card holder- did not disappoint! Xx

Could not be more pleased with my experience with Lovetogo from start to finish. Lucy is prompt to respond with clear communication, and delivered the next day immaculately wrapped. Thank you again.

Very seamless transaction with the lovely Lucy! I couldn’t recommend how professional she is in every way. I wouldn’t hesitate to buy from her again and recommend her to any buyer without any hesitation. Many thanks again xx

Lucy had just sold a Mulberry bag for me and provided such a professional service. She really knows her stuff, is fast, friendly and efficient. Highly recommended! I’ll be back!

Very pleased with service thank you x

Great service. I sold a purse and bag through Lucy. Really easy and prompt payment! Would 100% use again.

Thank you so much Lucy, item is beautiful, exactly as described. Really fast posting too. I will be buying from you again for sure. Lovely girl and lovely service thanks again x

Lucy has recently taken on a few of my bags and I would not hesitate to use lovedtogo again. Always the professional, Lucy gives a personalised service while achieving the best price she can based on her thorough research. I was happy with commission charges too, well worth it.

Great service received: honesty, good communication and punctuality!! Very pleased with my experience and having met Lucy.

Super service, gave the team two of my bags and they were sold quickly and monies transferred to my account as soon as possible. Communication was excellent through the sales. Thank you @lovedtogo