Preloved luxury bags Essex
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FEEDBACK

Selina

Brown

I am a first time buyer of Loved To Go and Lucy has made it easy, super efficient and a lovely buy.
Gorgeous bag bought, can't wait to use her and wrapped lovely, super speedy delivery ! You can't ask for more, thank you Lucy and your team, I look forward to more purchases in the future. Kind Regards
Selina xx

8 Aug 2022

Natalie

Oliver-Ironmonger

What an absolute joy to deal with! Cannot recommend Lucy and Loved To Go enough. Brilliant communication, so polite and helpful. Purchased a gorgeous Mulberry bag and matching purse, items arrived less than 24hrs later in beautiful packaging. Will most definitely be purchasing again in the future.

24 Jun 2022

Debbie

Williams

Absolutely amazing! I’m so happy with my bag and the excellent service received from Lucy! She went above and beyond to help me with my questions and sent me videos to assist. I would highly recommend! Thank you Lucy! ⭐️⭐️⭐️⭐️⭐️

22 Mar 2022

Angie

McKenzie

A wonderful customer experience, quick delivery and well packaged. The bag is in beautiful, immaculate condition, thank you Lucy

23 Feb 2022

Jill

Barnard

So recommend Lucy she has been amazing and so helpful with my YSL purchase , packaged so well and prompt delivery xxxx

18 Jan 2022

Catherine

Boswell

Just received my LV Neverfull in the GM size. Pictures didn’t do it justice. I absolutely love it 😍 thank you so much Lucy for a fanatic service and selling a product that far exceeded my expectations. Item in mint condition at a great price. Would recommend Love to Go and will absolutely be using Lucy again.

26 Nov 2021

Madeline

Hetherington

The most amazing customer service! Great communication, super fast delivery, and my bag was beautifully wrapped with a lovely note too! My first, but definitely not my last purchase! Thank you so much 🥰

29 Oct 2021

Roughneen

Lucy has sold a number of things for me over the last 4 months. Great service and communication, always thorough and professional, plus fair commission charges too. I wouldn't hesitate to sell with Lucy again.

27 Sept 2021

Jay

Bourike

Fabulous service! I bought a Mulberry Bayswater and Lucy sent through lots of photographs so I knew exactly what I was buying and I definitely wasn’t disappointed! Super quick delivery and beautiful packaging! I’ll definitely be buying more. Thank You!

16 Sept 2021

Bahar

-

Excellent service, flawless Gucci bag and speedy next day delivery - by far the best online shopping experience in a long time! Thank you

10 Aug 2021

Victoria

winklhofer

super quick shipping, brilliant service!

24 Jul 2021

Georgia

Stephenson

Amazing service! Ordered item 2pm on Friday arrived 1pm on Saturday. Communication was excellent throughout. Thank you!!!

19 Jun 2021

Karen

Bruce

Fabulous service from enquiring to receiving my “ new to me purse” Lucy was lovely, my purse was wrapped up lovely- and in fabulous condition. Thank you 😊 I will no doubt return for future purchases

8 Jun 2021

Zoe

Stanbrook

So pleased with my purchase - YSL bag new in box. The bag is amazing, and Lucy provided the best service, answering all my questions quickly and preparing the bag for collection straight away. I will definitely purchase from Loved To Go again.

30 May 2021

Georgina

Bellamy

Excellent service. Lucy sourced a new bag for me. Her service was prompt, effortless and very professional. I would 100% recommend and will be back for more! X

20 May 2021

Charlotte

Brake

I was looking for a particular vintage bag and my friend recommended me to loved to go. Within the same day Lucy had sourced the bag I was looking for and two days later I was able to collect it. Communication was great throughout the whole process, I have never experienced such good customer service and will definitely be a returning customer. Thank you!

21 Apr 2021

Lucy

Ralph-Davies

I have recently sold 2 Louis Vuitton bags with lovedtogo. Communication was excellent throughout the whole process and the bags sold really quickly and payment was fast. Really impressed with the service and all the time spent on research. Such a great and easy way to sell unused items. Will definitely be using to buy/sell again! Thank you xx

14 Apr 2021

Debbie

Saunders

Fantastic service, bought a purse, was exactly as described, fast delivery, will definitely be buying from Lucy again. Also was after a certain bag, Lucy went above and beyond, keeping me informed, thank you x

7 Apr 2021

Stacey

Willis

I purchased a Chloe baby romper and it came brand new. Service was perfect, communication was really good! Can’t wait to put my little one in it. Will definitely be ordering again. Thank you xx

12 Mar 2021

Amanda

Milner

My first purchase from Lucy. The Gucci Ophidia is exactly as described & arrived extremely quickly & well packaged. I’m sure I will purchase again in the future.

27 Feb 2021

Ruth

-

I recently purchased a Mulberry bag which is absolutely stunning. It is in immaculate condition and Lucy kept me well informed about delivery - which was really quick.

13 Feb 2021

Alice

Harvey

Superb customer service. Excellent communication and accurate description of the item! Very happy customer who will return!

13 Jan 2021

Francesca

-

I bought a pair of Jimmy Choo heels from Loved to Go, they were in really good condition and the service was excellent. I will definitely be using again!

23 Nov 2020

Lorraine

Spencer

Such a seamless experience purchasing from Loved To Go! I asked for further details about the item and Lucy quickly sent me a video which reassured me that, despite being a vintage piece, it was in beautiful condition. Super fast delivery, thoughtfully packaged and great communication. I would have no hesitation in buying from Loved To Go again, or indeed consigning pieces with them in the future.

19 Jul 2022

Gemma

Howells

I brought some Christian Louboutins from eBay via Lucy’s online shop and wow they are exactly as described, great price and wonderfully packaged. They arrived super quick too! I will definitely be keeping an eye on for more luxury items. Thank you

16 Jun 2022

Leona

Greaves

Wow! I am thrilled with the service I received from Lucy at Lovedtogo. Communication with her throughout was amazing and she even sent videos when I asked of the bag in different lights. The bag arrived a day later and it’s even better than I imagined it would be. Very happy and will 100% look to buy again in the future! Thanks again, Lucy

2 Mar 2022

Cristina

-

Sold a few items with Lovedtogo and everything was easy and smooth! Lucy has been amazing. Fast payment abs very reliable!! Very recommended!

18 Feb 2022

Caroline

Gee

I purchased my first Chanel bag with Lucy. The bag is vintage and in beautiful condition. It matches the description completely. Lucy answered all my questions and was very reassuring. She went above and beyond for me and I would highly recommend her services.

15 Jan 2022

Cheryl-lisa

Evans

Lucy did an amazing job finding my Gucci bag and purse a forever home.
She was helpful and very approachable and answered all my questions.
The pictures where amazing. I can thank you enough.

17 Nov 2021

Stephanie

Barrett

Very professional service with an eye for detail. Handbag was in excellent condition and as described on the website. Great communication and speedy delivery. Would highly recommend and look forward to making more purchases in the future ❤

26 Oct 2021

Holly

Unwin

Lucy was amazing! So helpful with selling my bag. She gave me advice & the process was so smooth. Brilliant service. Will definitely use again, thank you!x

23 Sept 2021

Karen

Horler

I purchased a pair of Valentino trainers and when they arrived beautifully wrapped and a thank you it made me cry . To say I am over the moon is an understatement , they are like new . Lucy was so lovely from me purchasing them , sending pics to chatting once they arrived . I will definitely be a return purchaser . Thank you for making me so happy ❤️❤️❤️❤️

1 Sept 2021

Natalie

Ettridge

Amazing service. I’d asked Lucy to hunt down a Louis cosmetic pouch and she managed it. Boxed and brand new for a fab price. Thanks so much. I am so pleased xx

5 Aug 2021

Louise

Ritchie

Great service and would most definitely purchase from Lucy again.
Beautiful Louis Vuitton bag, that arrived as described and was packaged well.
Great communication throughout, would highly recommend.

30 Jun 2021

Holly

Aspland

Great communication from Lucy. Bag in fantastic condition. Brilliant service, Thankyou very much!

12 Jun 2021

jo

lloyd

Really impressed with my first purchase. I bought a beautiful Bayswater Bag from Lucy and it arrived beautifully packaged with great updates on shipment and fully insured tracking postage too. Full descriptions and great photos on of the bag helped me to buy but when it arrived I was really impressed and it surpassed my expectations. Thank you and I will return. Thanks Jo

8 Jun 2021

Jackie

Swift

Fantastic service from Lucy, she literally sold my boots in one day. So professional and the communication was great. I will definitely sell and buy through lovedtogo again.

25 May 2021

Stacey

Willis

Service was amazing as usual! I have bought a couple of things from here now and will definitely will be back for more stuff! Thank you xxx

12 May 2021

Alice

Harvey

I am a returning customer to Loved To Go and this time my item was sourced as I was on a waiting list for a particular bag. Beautiful packaging, well protected, super fast delivery and the item is in even better condition than I could imagine. Lucy is so honest and fair. I will 100% return again and again and I recommend to everyone!!!! Thanks again! X

18 Apr 2021

Darlena

-

Great service.I received my beautiful bag next day in lovely packaging and original receipt.I would highly recommend this seller and service.Thank you Lucy x

10 Apr 2021

Danielle

Hayes

Such a pleasure dealing with Lucy and Loved to Go. Immaculate item as perfectly described and I wouldn’t hesitate buying or selling through Lucy again. Highly recommended xx

22 Mar 2021

Laura

Wade

Brilliant service and great communication throughout. Lucy is always so helpful and payment was given immediately. Have already enquired about more items with Loved to Go and would 100% recommend them. Thank you!

28 Feb 2021

Amanda

Milner

Purchased a Gucci Ophidia bag which arrived extremely quickly & well packaged. The bag is beautiful & exactly as described, I couldn’t be happier.
This was the first purchase from this website & I am sure it won’t be the last!
Thank you so much

27 Feb 2021

Fiona

Sharp

Fantastic service. I received lots of photographs showing the bag from all angles to make sure I had as accurate an impression as possible. The bag arrived very quickly, well packaged and exactly as I hoped. Definitely a happy customer! Thank you!

24 Jan 2021

Lucy

Benjamin

Sold a pair of Gucci boots via lovedtogo and was really pleased with the prompt payment and good rates of commission they charge.

7 Jan 2021

Isabella

Marie Chantry

Amazing service. The bag is immaculate and exactly as pictured. Lucy was incredibly helpful with questions and the item was delivered the next working day. I will be looking forward to ordering more items in the future.

23 Nov 2020

Tammi

Owen

Genuine nice seller , patiently talked throughout the whole buying process, was helpful good old fashioned customer service at its finest. ... speedy delivery and wouldn't hesitate to purchase from again. If I ever want to consign my bag I would consider this company. Thank you 😊

14 Jul 2022

Hannah

Wisdom

Fantastic service, I absolutely love my Louis Vuitton vintage purse and bag.
Lucy couldn’t be more helpful, even sending a video of the bag so I could see it fully. Very fast delivery and lovely packaging.
Will definitely use again. Thank you.

28 Apr 2022

Carys

Puleston

Wonderful customer service. I have bought, sold and consigned items through Loved To Go recently and couldn’t be more impressed with Lucy’s communication and professionalism. The bag I purchased was in even better condition than described and I am really delighted with it. Thank you :)

26 Feb 2022

Claire

Hammond

Fantastic service! Very professional. I will definitely be using your services again. I highly recommend Loved to go! Thank you again

23 Jan 2022

Helen

Richards

I first met Lucy when I purchased an item from Loved To Go and was impressed by the great customer service I received. So when I decided to sell one of my bags, I didn’t hesitate to contact her and I’m so pleased I did. Once again, fabulous service, communication and prompt payment. It was also lovely to hear that the purchaser is delighted with the bag! Highly recommend Loved To Go if you are thinking of buying one of the products, or thinking of selling your luxury goods.

28 Nov 2021

Amanda

Driver

Lucy put a lot of time and energy into making sure I was happy, super helpful with any questions I had before buying, and even then no pressure to buy!
Good customer service is hard to come by these days and this was the best experience I’ve had in a long time, highly recommend.

14 Nov 2021

Lisa

Bowmer

I brought a Gucci bag off Lucy and it was absolutely beautiful. Lucy was so helpful sending me pictures and I went to look at the bag I was so pleased with it and Lucy was so helpful and friendly and answered all my questions and she is so knowledgeable. I’m looking forward to making another purchase from Lucy !! Can’t recommend her highly enough. Thank you x

14 Oct 2021

Sbu

Njilo

Wonderful customer service Lucy, you actually took me throughout the journey until my item was delivered. Thank you so much.

20 Sept 2021

Imogen

-

Thank you so much for my beautiful caviar wallet on chain - I will cherish it forever! Fantastic price, customer service and packaging, Chanel themselves could learn a lot from you!

13 Aug 2021

Natasha

Doman

Extremely pleased with my LV purchase. Lucy was very helpful as she sourced this for me and kept me up to date once she received the bag and signed it off and was happy with the quality before selling to me. Will definitely use again for future purchases.
X.

27 Jul 2021

Justine

Turvey

Although I did not deal directly with “lovedtogo” my daughter did as she bought me a lovely Mulberry bag for my birthday . I am assured the transaction was smooth and easy . I am delighted with the bag and it is exactly as described . I will 100% use the website again . Thank you very much .

29 Jun 2021

Leonie

Scott

Really happy with my purchase, it’s in immaculate condition and was delivered the next day. Brilliant service

12 Jun 2021

Hannah

-

Great communication from start to finish. Item as described and very happy with my purchase! Thank you again for your time and this beautiful card holder- did not disappoint! Xx

3 Jun 2021

Amber

-

Could not be more pleased with my experience with Lovetogo from start to finish. Lucy is prompt to respond with clear communication, and delivered the next day immaculately wrapped. Thank you again.

25 May 2021

Ricci

Hidalgo-Cumberbatch

Very seamless transaction with the lovely Lucy! I couldn’t recommend how professional she is in every way. I wouldn’t hesitate to buy from her again and recommend her to any buyer without any hesitation. Many thanks again xx

11 May 2021

Georgina

Taylor-Lynch

Lucy had just sold a Mulberry bag for me and provided such a professional service. She really knows her stuff, is fast, friendly and efficient. Highly recommended! I’ll be back!

16 Apr 2021

Fariha

Usha